Privacy Policy

🔒 Privacy Policy

Effective Date: September 1, 2025
Last Updated: September 1, 2025

At Nalex Collection, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

📋 Information We Collect

Personal Information: When you make a purchase or create an account, we collect:

  • Name and contact information (email, phone, address)
  • Billing and shipping addresses
  • Payment information (processed securely through our payment providers)
  • Order history and preferences

Automatically Collected Information:

  • IP address and browser information
  • Website usage data and analytics
  • Cookies and similar tracking technologies

🎯 How We Use Your Information

We use your information to:

  • Process orders: Fulfill purchases, process payments, and arrange shipping
  • Customer service: Respond to inquiries and provide support
  • Marketing: Send promotional emails (with your consent)
  • Improve our service: Analyze website usage and enhance user experience
  • Legal compliance: Meet legal obligations and prevent fraud

🤝 Information Sharing

We do not sell, trade, or rent your personal information. We may share information with:

Service Providers: Trusted partners who help us operate our business:

  • Payment processors (Shopify Payments, PayPal, etc.)
  • Shipping carriers (USPS, UPS, FedEx)
  • Email marketing services
  • Analytics providers

Legal Requirements: When required by law or to protect our rights

Business Transfers: In the event of a merger, acquisition, or sale of assets

🍪 Cookies and Tracking

We use cookies to:

  • Remember your preferences and shopping cart
  • Analyze website traffic and usage
  • Provide personalized experiences
  • Enable social media features

You can control cookies through your browser settings, but some features may not work properly if disabled.

📧 Email Marketing

Opt-in: We only send marketing emails to customers who have consented

Opt-out: You can unsubscribe at any time using the link in our emails

Transactional emails: Order confirmations and shipping updates are sent regardless of marketing preferences

🔐 Data Security

We implement appropriate security measures to protect your information:

  • SSL encryption for data transmission
  • Secure payment processing
  • Limited access to personal information
  • Regular security updates and monitoring

⏰ Data Retention

We retain your information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

👤 Your Rights

You have the right to:

  • Access: Request a copy of your personal information
  • Correct: Update inaccurate information
  • Delete: Request deletion of your information (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at Hello@NalexCollection.com

👶 Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

🔄 Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of any changes.

📞 Contact Us

Questions about this Privacy Policy? Contact us:

Email: Hello@NalexCollection.com
Website: NalexCollection.com

Your privacy is important to us. We're committed to protecting your information and being transparent about our practices.